ACCOUNT HEALTH REVIEW

We offer custom account review services that go far beyond routine checklists or running basic reports that most sellers can run themselves.

We assess each account for risk from a performance and policy standpoint, integrate our knowledge of recent investigative trends, and analyze what we find to recommend improvements.

Notification Analysis

Discuss with client importance of identifying most important notifications and responding to notifications.

Assess Customer Messaging

Review feedback/ review request messaging as applicable.

Going beyond metrics

Check all metrics/ identify causes for all misses

Evaluate Account Standing

Examine past correspondence with performance and policy teams for the quality of content/ success rate

Identify Threats

Examine Performance notifications for any threats to account health

Identify Problem ASINS

Identify feedback or listing content driving Returns, Complaints or other negative attention and warnings