ACCOUNT HEALTH REVIEW
We offer custom account review services that go far beyond routine checklists or running basic reports that most sellers can run themselves.
We assess each account for risk from a performance and policy standpoint, integrate our knowledge of recent investigative trends, and analyze what we find to recommend improvements.
Discuss with client importance of identifying most important notifications and responding to notifications.
Assess Customer Messaging
Review feedback/ review request messaging as applicable.
Going beyond metrics
Check all metrics/ identify causes for all misses
Evaluate Account Standing
Examine past correspondence with performance and policy teams for the quality of content/ success rate
Examine Performance notifications for any threats to account health
Identify Problem ASINS
Identify feedback or listing content driving Returns, Complaints or other negative attention and warnings