Knowing how to deal with Amazon Seller Performance

What can you say in Buyer/ Seller Messaging when requesting a product review?Watch my interview and recommendations to Jungle Scout.What IS Amazon's policy on seller communication with customers? It looks like just about everyone is confused about whether Amazon’s...

The last thing you want is for a bad batch of product to ruin your credibility, damage your relationship with Amazon, or worse — hurt someone. In order to maintain the highest level of excellence, you need to develop best practices for quality control to protect your...

Manufacturing a best selling product that delivers year after year, is gratifying, lucrative and exactly what every Amazon seller wants to do to break away from the uncertainty of reselling or wholesaling. These rare gems are the end result of careful effort to...

Product safety concerns regarding items on Amazon are at the forefront of Amazon’s and their customer’s minds right now. A Wall Street Journal investigation found more than 4,000 “unsafe” items for sale on the Amazon platform! This has once again put the spotlight on...

Easy to Avoid, or difficult to predict? I recently spoke with Amazon listing expert Leah McHugh about the many kinds of listing compliance suspensions we’ve seen in the last several weeks.  During May and June, we noticed Amazon policy and compliance teams cracking...

Prime Day is here! This means three things to Amazon sellers, and it means one main thing to me writing here; I need to keep this short since you’re focused on keeping the ship steady while you sell multiples of what you normally sell on a Monday or Tuesday. Prime Day...

There’s a question I often see tossed around our Facebook group and in the seller consultations I do 7 days a week. What should you do if you receive a Cease and Desist from brands or other sellers? What do you do when you think it's baseless? What are the legal risks...

There’s been a giant spike over the past few months in Amazon account suspensions for Notice claims of infringement. During that time, we’ve seen a lot of appeals filled with poor legal advice and bad strategy that led to numerous failed attempts. Lots of sellers...

Amazon sellers don’t usually go out of their way to get themselves banned. But in Q4, if certain things don’t go as planned, sometimes desperation sets in. You sell items that you know might get you into trouble with higher than average buyer returns and complaints,...