Knowing how to deal with Amazon Seller Performanceis the #1 thing you can do to protect your account from suspensions and blocked ASINs.
There’s a question I often see tossed around our Facebook group and in the seller consultations I do 7 days a week. What should you do if you receive a Cease and Desist from brands or other sellers? What do you do when you think it's baseless? What are the legal risks...read more
Warning: Notice of Intellectual Property Rights Infringement –Is the alleged infringement a false claim?
There’s been a giant spike over the past few months in Amazon account suspensions for Notice claims of infringement. During that time, we’ve seen a lot of appeals filled with poor legal advice and bad strategy that led to numerous failed attempts. Lots of sellers...read more
Amazon sellers don’t usually go out of their way to get themselves banned. But in Q4, if certain things don’t go as planned, sometimes desperation sets in. You sell items that you know might get you into trouble with higher than average buyer returns and complaints,...read more
It comes out of nowhere, usually. Amazon tells you that you’ve been compromised, or you have to reset your password. You realize suddenly that you cannot log in to your account. What went wrong? You may re-type a password or call Seller Support to find out if Seller...read more
Product reviews provide a lot of value for both buyers and sellers on the Amazon marketplace. 85% of consumers trust online reviews as much as personal recommendations, and 61% read online reviews prior to making a purchasing decision. For sellers, product reviews can...read more
At ecommerceChris, we've spent the last couple of years helping sellers protect their accounts, and avoid suspensions. Which seems counter-intuitive when Chris McCabe is known as the best person to hire if your Amazon account is suspended. So, why help sellers protect...read more
Sometimes in this line of work, I make the assumption that every seller sees what I see. I assume you hear about suspension trends popular inside Seller Performance. Beyond that, I assume most sellers know why they are popular. Product review abuse and enforcement...read more
3 Things You Need To Do to protect yourself from hijacked listings on Amazon Recently we handled a hijacked listing case where an Amazon private label client lost all control of the product detail page for their main, top selling ASIN, despite the fact...read more
The problem of fake positive or negative Amazon product reviews left by parties doing their best to game the system and undermine competitors continues to grow unfettered. I spoke with seller Mike Hart about the challenges he and other sellers...read more