Knowing how to deal with Amazon Seller Performance

Amazon sellers don’t usually go out of their way to get themselves banned. But in Q4, if certain things don’t go as planned, sometimes desperation sets in. You sell items that you know might get you into trouble with higher than average buyer returns and complaints,...

It comes out of nowhere, usually. Amazon tells you that you’ve been compromised, or you have to reset your password. You realize suddenly that you cannot log in to your account. What went wrong? You may re-type a password or call Seller Support to find out if Seller...

At ecommerceChris, we've spent the last couple of years helping sellers protect their accounts, and avoid suspensions. Which seems counter-intuitive when Chris McCabe is known as the best person to hire if your Amazon account is suspended. So, why help sellers protect...

Sometimes in this line of work, I make the assumption that every seller sees what I see. I assume you hear about suspension trends popular inside Seller Performance. Beyond that, I assume most sellers know why they are popular. Product review abuse and enforcement...

3 Things You Need To Do to protect yourself from hijacked listings on Amazon Recently we handled a hijacked listing case where an Amazon private label client lost all control of the...

The problem of fake positive or negative Amazon product reviews left by parties doing their best to game the system and undermine competitors continues to grow unfettered. I spoke with...

Have you received Product safety warnings from Amazon for unnamed “Safety Concerns” and “Inauthentic Complaints”? Or had your listing removed without Amazon providing any order information or details to identify the complaint? Amazon doesn't give sellers much...

Two months since the July 3 Purge: Why is Amazon Going To War with Large Resellers? I flew to Stockholm from the US on 3 July, and by the time I had landed, my inbox had filled up with many of the usual “I have been suspended” emails. Only, contrary to my typical...