Knowing how to deal with Amazon Seller Performance
is the #1 thing you can do to protect your account from suspensions and blocked ASINs.
Has your Amazon seller account been compromised? Here’s what you should do.
It comes out of nowhere, usually. Amazon tells you that you’ve been compromised, or you have to reset your password. You realize suddenly that you cannot log in to your account. What went wrong? You may re-type a password or call Seller Support to find out if Seller...
Top Three Mistakes Amazon Sellers Make When Requesting Product Reviews
Product reviews provide a lot of value for both buyers and sellers on the Amazon marketplace. 85% of consumers trust online reviews as much as personal recommendations, and 61% read online reviews prior to making a purchasing decision. For sellers, product reviews can...
You Should Be Planning For An Amazon Suspension
UPDATE: NAS Momentum insurance is no longer available. At ecommerceChris, we've spent the last couple of years helping sellers protect their accounts, and avoid suspensions. Which seems counter-intuitive when Chris McCabe is known as the best person to hire if your...
5 Ways to Get Amazon Reviews (That Could Get You Suspended)
Sometimes in this line of work, I make the assumption that every seller sees what I see. I assume you hear about suspension trends popular inside Seller Performance. Beyond that, I assume most sellers know why they are popular. Product review abuse and enforcement...
So Your Amazon Listings Got Hijacked and Some Seller Tricked the Catalog Team?
3 Things You Need To Do to protect yourself from hijacked listings on Amazon Recently we handled a hijacked listing case where an Amazon private label client lost all control of the product detail page for their main, top selling ASIN, despite the fact...
Real News on Fake Amazon Product Reviews: An Interview with Amazon seller Mike Hart
The problem of fake positive or negative Amazon product reviews left by parties doing their best to game the system and undermine competitors continues to grow unfettered. I spoke with seller Mike Hart about the challenges he and other sellers...
How Should Amazon Sellers Handle Product Safety Warnings and Inauthentic Complaints?
Have you received Product safety warnings from Amazon for unnamed “Safety Concerns” and “Inauthentic Complaints”? Or had your listing removed without Amazon providing any order information or details to identify the complaint? Amazon doesn't give sellers much...
Amazon IP suspension: Why is Amazon Going To War with Large Resellers?
Two months since the July 3 Purge: Why is Amazon Going To War with Large Resellers? I flew to Stockholm from the US on 3 July, and by the time I had landed, my inbox had filled up with many of the usual “I have been suspended” emails. Only, contrary to my typical...
Do I Need Amazon Seller Suspension insurance?
Do you need Amazon seller suspension insurance? Well that depends. Are you sure you’ll never be suspended? Clients keep me on retainer to protect them. And we now offer a membership in order to keep that Suspension demon away, but Amazon is a fickle beast. We can...