Knowing how to deal with Amazon Seller Performance

Product safety concerns regarding items on Amazon are at the forefront of Amazon’s and their customer’s minds right now. A Wall Street Journal investigation found more than 4,000 “unsafe” items for sale on the Amazon platform! This has once again put the spotlight on...

Easy to Avoid, or difficult to predict? I recently spoke with Amazon listing expert Leah McHugh about the many kinds of listing compliance suspensions we’ve seen in the last several weeks.  During May and June, we noticed Amazon policy and compliance teams cracking...

Prime Day is here! This means three things to Amazon sellers, and it means one main thing to me writing here; I need to keep this short since you’re focused on keeping the ship steady while you sell multiples of what you normally sell on a Monday or Tuesday. Prime Day...

There’s a question I often see tossed around our Facebook group and in the seller consultations I do 7 days a week. What should you do if you receive a Cease and Desist from brands or other sellers? What do you do when you think it's baseless? What are the legal risks...

There’s been a giant spike over the past few months in Amazon account suspensions for Notice claims of infringement. During that time, we’ve seen a lot of appeals filled with poor legal advice and bad strategy that led to numerous failed attempts. Lots of sellers...

Amazon sellers don’t usually go out of their way to get themselves banned. But in Q4, if certain things don’t go as planned, sometimes desperation sets in. You sell items that you know might get you into trouble with higher than average buyer returns and complaints,...

It comes out of nowhere, usually. Amazon tells you that you’ve been compromised, or you have to reset your password. You realize suddenly that you cannot log in to your account. What went wrong? You may re-type a password or call Seller Support to find out if Seller...

UPDATE: NAS Momentum insurance is no longer available. At ecommerceChris, we've spent the last couple of years helping sellers protect their accounts, and avoid suspensions. Which seems counter-intuitive when Chris McCabe is known as the best person to hire if your...