Due to the huge spike in competitor sabotage and policy abuses like listing hijacks or review manipulation, I’ve built a response team to help sellers
defend themselves.


Review Abuse

Listing Hijacking Prevention

Suspension Prevention

Review ABUSE and Listing Hijacking Prevention

We tackle reports of marketplace abuse committed by competitors using black hat tactics on listings or product reviews.

We specialise in researching and shaping responses to listing hijacks, positive review inflation by competition, negative reviews and review upvoting, and general account defense against attack by bad faith competitors.

Research review complaints

and reduce damage and fallout from unmitigated abuse.


of policy violations by competitors.

Expert level presentation

of review abuse to Amazon policy teams.

Formulation of appeals

and reinstatement of listings deactivated as a result of false violation reports.


We offer custom account review services that go far beyond routine checklists or running basic reports that most sellers can run themselves.

We assess each account for risk from a performance and policy standpoint, integrate our knowledge of recent investigative trends, and analyze what we find to recommend improvements.

We customize seller account reviews according to concerns and specifications expressed by each client.

Notification Analysis

Discuss with client importance of identifying most important notifications and responding to notifications.

Assess Customer Messaging

Review feedback/ review request messaging as applicable.

Going beyond metrics

Check all metrics/ identify causes for all misses

Evaluate Account Standing

Examine past correspondence with performance and policy teams for the quality of content/ success rate

Identify Threats

Examine Performance notifications for any threats to account health

Identify Problem ASINS

Identify feedback or listing content driving Returns, Complaints or other negative attention and warnings