AMAZON SELLER PERFORMANCE
Due to the huge spike in competitor sabotage and policy abuses like listing hijacks or review manipulation, I’ve built a response team to help sellers
defend themselves.
Categories
Review Abuse
Listing Hijacking Prevention
Suspension Prevention
Review ABUSE and Listing Hijacking Prevention
We tackle reports of marketplace abuse committed by competitors using black hat tactics on listings or product reviews.
We specialise in researching and shaping responses to listing hijacks, positive review inflation by competition, negative reviews and review upvoting, and general account defense against attack by bad faith competitors.
Research review complaints
and reduce damage and fallout from unmitigated abuse.
Escalation
of policy violations by competitors.
Expert level presentation
of review abuse to Amazon policy teams.
Formulation of appeals
and reinstatement of listings deactivated as a result of false violation reports.
ACCOUNT HEALTH REVIEW
We offer custom account review services that go far beyond routine checklists or running basic reports that most sellers can run themselves.
We assess each account for risk from a performance and policy standpoint, integrate our knowledge of recent investigative trends, and analyze what we find to recommend improvements.
We customize seller account reviews according to concerns and specifications expressed by each client.
Notification Analysis
Discuss with client importance of identifying most important notifications and responding to notifications.
Assess Customer Messaging
Review feedback/ review request messaging as applicable.
Going beyond metrics
Check all metrics/ identify causes for all misses
Evaluate Account Standing
Examine past correspondence with performance and policy teams for the quality of content/ success rate
Identify Threats
Examine Performance notifications for any threats to account health
Identify Problem ASINS
Identify feedback or listing content driving Returns, Complaints or other negative attention and warnings