Do you know what to do if your Amazon seller account gets suspended?

Amazon suspended my account... What do I do now? Rule #1 – Don’t push any “panic buttons”! Don’t burn up your first few chances to appeal, convinced you can do this yourself, unless you have an actual plan for doing so. Decide early on if you’re going to attempt...

When I worked for Amazon I regularly worked on Amazon escalations that had been sent to Jeff. So I know what Amazon is looking for. Now, I work on them from the outside for my clients. I received a message the other day from a seller who sells across many marketplaces...

Do you know how to write to Jeff? Or more importantly, what to send him and WHEN to escalate to Jeff’s Executive Seller Relations teams? By the looks of contact forms and account suspension appeals I see on a weekly basis, many sellers guess at how to escalate their...

We’ve all heard of Amazon suspensions for what’s known as “review manipulation,” but what about manipulation by Amazon consultants? What makes an Amazon seller account consultant, by the way, other than just calling yourself one? What is going wrong, and what...

Amazon’s New “Inauthentic” Seller Suspensions: Since the last days of 2017 continuing into the first month of 2018, I’ve seen dozens of new cases come in regarding inauthentic seller suspensions by Seller Performance before an item has even sold. Typically, Amazon...

As part of my new year’s initiative to meet personally with as many proactive and knowledgeable Amazon sellers as possible, I spoke at an Amazon Seller event in NYC for World First. As a former Amazonian, people are keen to ask me their selling on Amazon questions....

"New England Patriots at Washington Redskins 08/28/09" by Kieth Allison is licensed under CC BY-SA 2.0 As reported by Bloomberg, Amazon began suspending sellers with listings for NFL branded items about two weeks ago. In some cases, they had not sent prior warnings at...

We’ve spent months working with you online, swapping stories, answering questions, sharing our expertise. Now it’s time to meet us in real life. Have you heard about SCOE Seattle, the Seller's Conference for Online Entrepreneurs? It's the original conference for...

What does it take to write to Jeff? Mr. Bezos is one of the richest, most influential men in the world.  How do you as an Amazon seller escalate to his staff in order to resolve your Amazon problems? Jochen and I have both reviewed Bezos escalations while working at...