by Chris McCabe | Last updated Dec 13, 2018 at 9:53PM | Published on Dec 14, 2018 |
Amazon suspended my account… What do I do now? Rule #1 – Don’t push any “panic buttons”! Don’t burn up your first few chances to appeal, convinced you can do this yourself, unless you have an actual plan for doing so. Decide early on if you’re going to attempt... 
by Chris McCabe | Last updated Nov 20, 2018 at 7:39PM | Published on Nov 20, 2018 |
Amazon sellers don’t usually go out of their way to get themselves banned. But in Q4, if certain things don’t go as planned, sometimes desperation sets in. You sell items that you know might get you into trouble with higher than average buyer returns and complaints,... 
by Chris McCabe | Last updated Sep 21, 2018 at 2:35PM | Published on Sep 20, 2018 |
When I worked for Amazon I regularly worked on Amazon escalations that had been sent to Jeff. So I know what Amazon is looking for. Now, I work on them from the outside for my clients. I received a message the other day from a seller who sells across many marketplaces... 
by Chris McCabe | Last updated Aug 23, 2018 at 10:16AM | Published on Aug 23, 2018 |
It comes out of nowhere, usually. Amazon tells you that you’ve been compromised, or you have to reset your password. You realize suddenly that you cannot log in to your account. What went wrong? You may re-type a password or call Seller Support to find out if Seller... 
by Chris McCabe | Last updated Jul 25, 2018 at 2:29PM | Published on Jul 24, 2018 |
Do you know how to write to Jeff? Or more importantly, what to send him and WHEN to escalate to Jeff’s Executive Seller Relations teams? By the looks of contact forms and account suspension appeals I see on a weekly basis, many sellers guess at how to escalate their...
