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10 Ways to Avoid Account Suspension

10 Ways to Avoid Account Suspension

by Chris McCabe | Jan 17, 2023 | 0 comments

You know what’s better than getting your listing or account reinstated? Not getting suspended in the first place!  We see so many sellers investing time and money into advertising, listing optimization, and review collection, without really allocating any resources to...
Amazon Seller Reinstatement Strategy: Best Practices On Writing Solid Escalations (that will actually get you reinstated)

Amazon Seller Reinstatement Strategy: Best Practices On Writing Solid Escalations (that will actually get you reinstated)

by Chris McCabe | Dec 13, 2022 | 0 comments

Despite what the Seller Forums may lead you to believe, “emailing Jeff” isn’t what it used to be.  Jeff doesn’t review appeal emails and/or complaints from sellers anymore or add a “?” before delegating to VPs, Seller Performance managers or anyone else.  Jeff’s...
Amazon Escalation for Reinstatement: New Guidance On Escalating the Right Way

Amazon Escalation for Reinstatement: New Guidance On Escalating the Right Way

by Chris McCabe | Jul 25, 2022 | 1 comment

When I worked for Amazon I regularly worked on Amazon escalations that had been sent to Jeff. He reviewed these emails and sometimes famously added a “?” before delegating them down to Seller Performance teams.  It became known as a “Bezos escalation” internally, and...
How not to lose your account (or top ASINs) during Prime Day

How not to lose your account (or top ASINs) during Prime Day

by Chris McCabe | Jul 8, 2022 | 0 comments

Prime Day, July 12-13, is right around the corner! This is the perfect time to refresh on a few key things so you can prevent a catastrophe on a day you’d prefer to focus on a revenue spike.  Buyers have already proven their loyalty to the concept of a major summer...
Amazon Sellers: Amazon Will Reject Your Invoices If they Don’t Have These Five Things

Amazon Sellers: Amazon Will Reject Your Invoices If they Don’t Have These Five Things

by Chris McCabe | Jun 21, 2022 | 0 comments

Amazon long ago tired of buyer complaints pertaining to inauthentic items, safety concerns, and item quality or condition complaints.  They profess to have a “customer obsession” and demand the highest standards from their marketplace sellers, whether you’re a private...
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