When I worked for Amazon I regularly worked on Amazon escalations that had been sent to Jeff. He reviewed these emails and sometimes famously added a “?” before delegating them down to Seller Performance teams. It became known as a “Bezos escalation” internally, and...
Prime Day, July 12-13, is right around the corner! This is the perfect time to refresh on a few key things so you can prevent a catastrophe on a day you’d prefer to focus on a revenue spike. Buyers have already proven their loyalty to the concept of a major summer...
Amazon long ago tired of buyer complaints pertaining to inauthentic items, safety concerns, and item quality or condition complaints. They profess to have a “customer obsession” and demand the highest standards from their marketplace sellers, whether you’re a private...
(Especially in Q4!) Do you know what can make the difference between an Amazon account suspension or clean account health? Ignoring problems that show up on your Account Health dashboard and brushing aside performance notifications for closed listings takes you...
Everything You Need To Know about Expiration-Dated Products on Amazon If you sell on Amazon, you understand very well how many different rules, requirements, and policies are in place to keep the marketplace “fair and equitable”. When it comes to expired products, you...
