by Chris McCabe | Last updated Jun 23, 2020 at 1:21PM | Published on Jun 23, 2020 | 0 comments
Don’t believe that appealing immediately means you get back to selling faster… I’ve seen suspended Amazon sellers dive straight into writing convoluted appeals that no one at Amazon will read. Many were difficult, if not impossible, to understand. And I knew...
by Chris McCabe | Last updated Jun 11, 2020 at 12:02PM | Published on Jun 11, 2020 | 0 comments
Working on Seller Performance teams at Amazon used to mean handling numerous escalations for account reinstatement. Up until a few years ago, sellers who sent an email to [email protected] had a certified investigator like me assess it first. I then provided a full...
by Chris McCabe | Last updated Apr 24, 2020 at 10:37AM | Published on Apr 23, 2020 | 0 comments
1. Why is Amazon so heavy-handed when enforcing inauthentic complaints? Buyers and brands continue to submit reports of items that are not the quality that was expected, “not as described” and outright counterfeit. Amazon knows it’s on the hot seat for...
by Chris McCabe | Last updated Mar 30, 2020 at 12:12PM | Published on Mar 30, 2020 | 1 comment
What can you do during unpredictable times that threaten your health, the health of those you care about, and the health of your business? The most responsible thing you can do to keep your business stable is to prevent Amazon from taking action against your...
by Chris McCabe | Last updated Mar 26, 2020 at 10:22PM | Published on Mar 26, 2020 | 0 comments
We continue to see more Amazon account suspensions for Price Gouging/ Fair Price Policy violations. Along with them, we’ve seen large samples of POAs from sellers trying to get reinstated. Some see immediate rejections for non-viable Plans. Others are...
