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And how to keep Amazon Seller Performance happy. Amazon SuspensionsAmazon Seller PerformanceBrowse our latest updates
Have you noticed How Unpredictable Amazon’s Notice Infringement teams are now?
We’ve seen increasingly alarming signs coming out of Amazon’s Notice Claim of infringement teams. Ostensibly, those teams exist to process rights ownership matters and receive and enforce claims of violations. Brands, their compliance agents, or their attorneys,...
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Warning: Notice of Intellectual Property Rights Infringement –Is the alleged infringement a false claim?
There’s been a giant spike over the past few months in Amazon account suspensions for Notice claims of infringement. During that time, we’ve seen a lot of appeals filled with poor legal advice and bad strategy that led to numerous failed attempts. Lots of sellers...
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Get Your Amazon Account Reinstated, Fast!
Amazon suspended my account... What do I do now? Rule #1 – Don’t push any “panic buttons”! Don’t burn up your first few chances to appeal, convinced you can do this yourself, unless you have an actual plan for doing so. Decide early on if you’re going to attempt...
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How to get an Amazon suspension in Q4. Part One: Inauthentic Suppliers & Invoices
Amazon sellers don’t usually go out of their way to get themselves banned. But in Q4, if certain things don’t go as planned, sometimes desperation sets in. You sell items that you know might get you into trouble with higher than average buyer returns and complaints,...
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Amazon Escalations: Your Guide To Escalating the Right Way
When I worked for Amazon I regularly worked on Amazon escalations that had been sent to Jeff. So I know what Amazon is looking for. Now, I work on them from the outside for my clients. I received a message the other day from a seller who sells across many marketplaces...
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Has your Amazon seller account been compromised? Here’s what you should do.
It comes out of nowhere, usually. Amazon tells you that you’ve been compromised, or you have to reset your password. You realize suddenly that you cannot log in to your account. What went wrong? You may re-type a password or call Seller Support to find out if Seller...
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Top Three Mistakes Amazon Sellers Make When Requesting Product Reviews
Product reviews provide a lot of value for both buyers and sellers on the Amazon marketplace. 85% of consumers trust online reviews as much as personal recommendations, and 61% read online reviews prior to making a purchasing decision. For sellers, product reviews can...
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You Should Be Planning For An Amazon Suspension
At ecommerceChris, we've spent the last couple of years helping sellers protect their accounts, and avoid suspensions. Which seems counter-intuitive when Chris McCabe is known as the best person to hire if your Amazon account is suspended. So, why help sellers protect...
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When to Escalate an Amazon Suspension Appeal
Do you know how to write to Jeff? Or more importantly, what to send him and WHEN to escalate to Jeff’s Executive Seller Relations teams? By the looks of contact forms and account suspension appeals I see on a weekly basis, many sellers guess at how to escalate their...
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