Former Amazonian Chris McCabe helps sellers communicate with Amazon to protect (and save) their business.

AMAZON INSIDERS

Our team are experts in the inner workings of Amazon. We know what needs to be done to get your account reinstated. How do we know that? We worked inside the Company, in Seller Performance and Executive Seller relations, assessing appeals from sellers like you and deciding whether to reinstate their accounts or not.

We are fully prepared to handle your case and recommend what’s best for you. Get to know more about us and find out why we are one step ahead of other sellers consulting services.

Chris McCabe

Chris McCabe

Founder

Michael and I worked together for several years on Amazon’s performance and policy enforcement teams and in recent times, we’ve helped compose appeals in the reinstatement of hundreds of sellers. Our expertise as ex-Amazonians positions us to complete successful reinstatement early and often, given our nearly two decades of combined experience. Our intimate knowledge of internal teams is unsurpassed by any other seller consulting service.

Michael Jakubek

Michael Jakubek

Marketplace Abuse Investigator

As an early member of Amazon’s Merchant Risk Investigations team in 2004, Michael has a deep knowledge of Amazon policy and performance management requirements.  He has comprehensive experience with all issues related to Amazon Marketplace abuse, manipulation, and fraud. Michael is an expert in Amazon processes regarding account closures, funds holds, IP violations, buyer-seller disputes, feedback, authenticity and quality standards.
Leah McHugh

Leah McHugh

Listing Compliance Investigator

Leah is the leading expert on Amazon listing compliance. She assists Amazon sellers with GS1, ASIN variation, or listing policy problems. Leah and Chris created the ecommerceChris membership to show sellers how to review their own accounts the way Amazon’s teams do, and how to communicate with them the Amazon way.

Lara Kempbell

Lara Kempbell

Client Account Coordinator

As a former investigator on the Seller Performance and Payments teams at Amazon, Lara gained insights into the policies and strategies for account reinstatement and account management processes. Given her background in consulting and public relations, Lara assists sellers with their communication with Amazon, reinstatement of closed accounts and helps clarify issues such as funds hold, PDP or copyright violations.