We’ve seen a spate of these suspensions:


You currently may not sell on Amazon.com because we received safety complaints regarding the items listed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue.

To sell on Amazon again, please send us a plan with actions you took to resolve the issue and prevent similar complaints. Do not limit your plan to issues with specific orders. Get help creating your plan in Seller Central Help (https://sellercentral.amazon.com/gp/help/200370560). To send us your plan, click the Appeal button next to this email on the Performance Notifications page in Seller Central.

We will review your plan and decide if you may sell on Amazon again. If you do not send an acceptable plan within 17 days, we may not allow you to sell on Amazon. Failure to successfully appeal this decision may result in us permanently withholding any payments to you and any FBA inventory of the items that caused safety complaints may be destroyed at your expense.

You can see your balance and settlement information in the Payments section of Seller Central. If you have questions about those, please write to payments-funds@amazon.com.

You can see the health of your account in the Performance section of Seller Central: https://sellercentral.amazon.com/gp/seller-rating/pages/performance-summary.html…

To talk to someone about this email, ask our Seller Support team to contact you (https://sellercentral.amazon.com/hz/contact-us/performance).

Complaint Type: Safety Materially Different Complaint”